Q1.     How can a person change name of self, wife, children and also to add Surname?

Ans.  (a)     The fwg docu to be submitted :-

(i)     Adding of Surname. A declaration cert by the indl duly authenticated by two witnesses and countersigned by CO.

(ii)     Change of Name of Maiden. Extract of Birth/Death Register maint by the Registrar duly attested by issuing auth and an affidavit duly sworn in before a first class Magistrate/Notary.

(iii)     Change of Name of Children. CTC of School leaving cert/cert from principal, notification in two national dailies for change of name and an affidavit duly sworn in before a first class magistrate/Notary.

(b)     Application to change of name is given in Para 1394 of Regs for the Army 1987 and the procedure is also given in said Regs. As per IHQ of MoD (Army) letter No A/20105/MP 8 (I of R) dated 15 May 2008, Part II Order should be pub after due verification and fwd to Record Office alongwith above sp docu.

Q2.     How can occurrences for birth of child be pub after disch from service ?

Ans. (a)  Once an indl becomes non effective, personal occurrence of this nature will be pub for which fwg docu should be submitted to Record Office through respective Zilla Sainik Welfare Office:-

(i)     Birth cert from respective Birth Registrar.

(ii)     An application from indl concerned declaring the birth.

(iii)     Cert from school concern showing school record of name, dt of birth and parents name (applicable for children born during the service of indl and studying in school).

(b)     If docu are found in order by Record Office, necessary Part II Order will be pub after obtaining sanction from OIC Records.

Q3.     Is there any provision to amend/correct date of Birth of dependents and family members in service record of JCOs/OR?

Ans.     The following procedure will be followed:-

(a)     Serving personnel. Through CO. All documents prescribed below in original alongwith one copy duly attested by CO to be submitted to ASC Records (South).

(b)    Non Effective Personnel. Through Zila Sainik Welfare Officer. All documents will be submitted in original alongwith one copy duly attested by Zila Sainik Welfare Officer/Director or Deputy Director of Rajya Sainik Board, as the case may be.

Q5.     How can outstanding observations on pay & allces be settled after SOS from the Army ?

Ans.     In Record Office, there is a dedicated Sec for settlement of outstanding claim and arranging payment of further credit. Any pay & allces or observations remain unsettled due to any reason, should be submitted to Record Office through Depot Coy as per Appx A to AO 32/80, before leaving the Centre. It will be the resp of Record Office to get such cases adjusted and payment made. If it is found not admissible, Record Office will issue prog to indl justifying the non admissibility.

Q6.     Arrears of pay for MACP gtd in the month of disch be got adjusted in FSA?

Ans.    The pt was discussed with PAO (OR) ASC (South). If MACP falls due upto 20th of retiring month, the same will be found adjusted in the FSA. Any MACP falling after 20th of retiring month cannot be adjusted by PAO (OR) due to closing of IRLA for FSA purpose. The Record Office will be resp for claiming arrears and payment to indl after SOS from Army.

Q7.     Whether the amt deducted under the Extended Insurance (El) is refundable or not?

Ans.     With effect from 31 Jul 10, the one-time premium paid on acct of El Scheme is refundable without interest after 26 yr from the dt of disch or 75 yr of age (whichever is earlier).

Q8.     Whether indl disch from service after completion of terms and condition is entitled to AGI Disability Cover?

Ans.     AGI Disability Cover is entitled to those who have been invalided out of service or disch consequent to placement in LMC before completion of Prescribed terms of engagement. Pers disch from service during the enhanced pd of two yr are also entitled to AGI Disability Cover, provided they are not downgraded to med cat/admitted to MH on the crucial dt of commencement of enhanced service. Those who are disch from service after completion of prescribed terms of engagement or on completion of two yr enhanced service will not be entitled to AGI Disability Cover even if disch with disability.

Q9.     The PPO has been recd for the rk of Sub/Sub Maj whereas Hony rk of Lt/ Capt has been gtd on active list?

Ans.    Claim for Service Pension is submitted to PCDA (P), Allahabad at least four months in adv. Therefore, the PPO is notified in Sub/Sub Maj rk. After PPO is recd, amendment to LPC is submitted duly audited and thereafter corrigendum PPO will be issued admitting pension for Hony commission.

Q10.    LMC pers being disch on completion of prescribed terms of engagement should be allowed broad- banding of Disability Pension ?

Ans. The Broad Banding of disability pension is admitted by Govt of India for those LMC cases who are being disch from service after curtailing their prescribed terms of engagement, thereby their other benefits that would have been admissible had they completed prescribed terms of engagement, are denied to them. Therefore, broad banding of disability pension comes as relief to them to an extent. On the contrary a person in LMC who is disch from service after completion of full terms of engagement is given max benefits in the service and the org offered sheltered appt to such indl to enable him to complete full terms of engagement. Therefore, the policy does not suffer from any infirmity. Those who are disch from service on completion of terms of engagement will not be eligible for broad banding of disability pension.

Q11.    What is the course of action avl to a person when his Disability Pension is rejected in adjudication ?

Ans.     As per Rule 173 of Pension Regulations for the Army (1961) Part I, the Disability Pension is applicable if the disability is held as attributable to or aggravated by mil service and assessed at more than 20% by the med auth (except invalided out cases, where the percentage of disability can be less than 20%). As and when the disability pension is rejected in adjudication, the same is intimated to indl concerned with an advice to prefer an appeal, if so desired, within six month from the dt of receipt of intimation of rejection. Such appeal is submitted to Appellate Committee on First Appeals. If the case is rejected by Appellate Committee on First Appeals, the indl can submit the second and final appeal against the rejection which will be considered by Appellate Authority for second Appeal and decision so given by this auth will be final.

Q12.    What are the procedures for re-enrolment into DSC ?

Ans.     (a) All JC0s/OR, as per fwg age limits can apply for re- enrollment into DSC through Centre HQ and nearest Dir Rtg and the fwg are the eligibility conditions:-

 (b)     After re-enrollment into DSC, full pay and allces as applicable to rank is gtd in addn to the pension sanctioned from Army. DA is admissible on both pension as well as pay. In addn, promotion is gtd as per seniority. DSC is also making efforts to get the pers posted to the units nearest to their home-town.

Q13.     Who are to be approached if Pension Disbursing Agency (Bank/DPDO) do not pay correct rate?

Ans. If a pensioner is not being paid correct rate of pension as notified In PPO or as revised subsequently, pensioner should initially apch to the concerned staff at Bank/DPDO. If the problem is not solved, concerned pensioner should imdt apch his Record Office with full details of Pension Disbursing Agency. Pensioner can also apch Defence Pension Liaison Cell, C/o HQ Allahabad Sub Area, Allahabad (UP).

Q14.     What action is reqd to be taken by pensioner if the PPO sent by Record Office has not been recd by the Bank?

Ans. It is the duty of every pensioner to report to Pension Disbursing Agency (PDA) concerned after 20 days of disch to ascertain about receipt of PDA's copy of PPO by them. In case PPO is not recd by PDA, a loss certificate be obtained and fwd directly t o PCDA (P), Allahabad to issue duplicate PPO under intimation to Record Office. Loss cert should be sent to PPO Section, PCDA(P), Draupathi Ghat, Allahabad (UP).

Q15.     Character has been assessed as ‘Fair’ which adversely affects my chance to get a civil employment ?

Ans.     As per para 170 of Regs for the Army (Revised Edition) 1987, CO to assess the character of JCos/OR based on the entries made in the Conduct Sheet. However, an ex-serviceman can put up an application to OIC Records requesting for re-assessment of character. Upon receipt of such application, Record Office will examine the case and based on merit OIC Records may re-assess the character.

Q16.     What action is reqd to be taken in case Disch Book issued at the time of disch is lost/misplaced/torn?

Ans.  (a) In case Disch Book is lost, indl should apch his Records Office through Zila Sainik Welfare Office alongwith the following docu:-

(i)     Copy of FIR lodged with Civ Police.

(ii)     Two passport size photos and jt photograph duly attested.

(iii)     An application requesting for issue of duplicate Disch Book.

(b)     In case the Disch Book is damaged/torn and not possible to be used, the old damaged/torn Disch Book should be sent to Record Office alongwith an application requesting for issue of duplicate Disch Book.